How to send your request?

• Select the apartment of your choice by inputing your dates (we show you only available apartments when date are input). If you click on "Apartments" on the main menu, you have access to all our apartments.
• Add the apartment(s) of your choice in your selection.
• Click on "Checkout" to go to the form
• Fill the form
• Click on "Check price and your details"
• Validate your request

We will give you an answer as soon as posssible. You will receive an email from us explaining how to proceed to the booking deposit payment in order to secure your apartment.

Confirm your booking.

To confirm your booking, you have to pay a deposit (about 30% of the total amount of your rental). This amount could be refundable under conditions (see our chapter Cancellation).
You can pay this deposit by credit card or wire:

By credit card through our secure bank Societe Generale:

Through your customer area : www.parisaddress.com/customer/login

Please, note that you should wait for an answer from us in order to be able to proceed to the payment of your booking. You are not able to book directly the apartment of your choice. The availability calendar are up-to-date but we always prefer to double check.

By bank transfer:

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Pay the balance of your booking.

Balance can be paid in the same way than booking deposit. It must be done one month before your arrival date at the latest (see our chapter Cancellation). .

For any booking with a first night in the next 30 days, the full amount payment is required.

 

Security Deposit:

 

On your arrival at the apartment, the contract is signed. For the security deposit your credit card number will be needed. Nothing will be charged in advance. In case of damage in the apartment, you authorize Parisaddress, by signing the contract to collect the amount needed to cover the damage.

 

Arrival and Departure:

 

At your arrival, a Parisaddress representative will be there to welcome and show you the apartment. It is very important to send us your arrival and departure informations as soon as possible. About a week before your arrival, you will receive an email from your greeter with her/his mobile phone number. To avoid unnecessary wait and to refine the time of your appointment, you are kindly advised to phone the person in charge of your check-in upon your arrival at the airport, railway station and 50km in Paris if you're in your car.

Your check-in into the apartment can be made straight to your arrival in Paris unless we have a check-out on the day or the day before your arrival. In this case, the check-in will not be possible before 2 pm. This information is not always known when you book your apartment. So, if you really want to be sure to get in the apartment before 2pm, we recommend you book the apartment one day earlier.

The Check-out of the apartment can be done when you want unless we have a check-in on the same day or day after. In this case, the check-out of the apartment will have to be before 10 am. This information is not always known when you book your apartment. So, if you really want to be sure to get out of the apartment after 10 am, we recommend you book the apartment one day after.

If you arrive at the apartment between 8pm and 8am (night arrival), we ask you to book one of our cab. The driver will gives you a lift to the apartment and give you keys and access code. An appointment with a representative of Parisaddress will be agreed on the day after to show you the apartment and its amenities (at no extra cost). If you do not subscribe to this offer or if it is not compatible with your arrival mode, you will be asked for an extra charge of 75 EUR to be paid to the greeter.

If you book a taxi through us for a night check-in, we would need your credit card number by email or phone :

 

• Card Type: VISA, MasterCard or AMEX
• Card Number:
• Expiration Date:
• Three security digits (4 for Amex)

 

It is mandatory to give this information before your arrival to get the keys of the apartment.

During your check-in, the Parisaddress greeter will:

 

• give you sets of keys and the access code to the building and the apartment,
• explain the amenities of the apartment, such as Internet, oven, stove,......,
• answer any questions you would like to ask about the apartment and its neighborhood,
• sign the lease and the credit card authorization for the security deposit.

 

No additional charge:

Our prices displayed on the website include:

 

• Rent,
• Water, gas and electricity (*),
• Check-out cleaning. We reserve the right to charge your credit card if you leave the apartment in an unusual dirty state (photos dated in support),
• Sheets, towels, .... are provided. Beds are made and extra linens and towels are available in the apartment. For over 15 days stays , we can, on request, provide free fresh linens and towels,
• We can provide a baby cot (for free) if we still have some,
• ADSL Internet access (if the apartment has a connection),
• Telephone: local calls are included in the price. To call internationally, you must buy a prepaid card,

 

(*) Water consumption, gas and electricity is included in our prices as long as your consumption corresponds to a normal use of energy depending on the weather during your stay. For example, you are simply asked not to leave the heating turned on in winter in an apartment whose windows are wide open.

 

Cancellation:

 

In case of cancellation, three scenarios are possible:

 

• If the cancellation occurs more than two months before your arrival date, the booking deposit (minus EUR 75 for administration fee) will be refunded.
• If the cancellation occurs between one and two months before your arrival date, the deposit paid will not be refunded.
• If the cancellation occurs less than a month before your arrival date, the deposit and the balance will not be refunded.

 

Parisaddress offers insurance to cover cancellation risks. We strongly advise you to subscribe such insurance.

Insurance only apply for less than 3 months rentals.

Benefit of this insurance:

 

 

• 1 - You can cancel your booking at any time for specific reasons (see contract below).
• 2 - If you have to interrupt your stay, "unused nights" will be refunded.
• 3- The insurance covers the damage you could do in the apartment up to 2500 EUR (minus 75 EUR fee).
• 4- It costs only 3% of the total rent.

 

You will find below the contracts:

Contract

 

Additional services proposed by Parisaddress:

 

1 - We can provide cleaning service (EUR 25 per hour, minimum 2 hours) every three days or more during your stay.

2 - Taxi Service: We suggest to book a taxi through us for your transportation (airport, train station) to the apartment or in your way back (flat -> airport or train station). After customs exit at the airport on the head of the train, the driver will be waiting with a signed board and drives you directly to the apartment where a Parisaddress greeter waits for you.

Taxi fares are:

Roissy / CDG Airport -> Paris: EUR 75 up to 5 people / EUR 105 for more than 5 persons.

Orly Airport -> Paris: EUR 65 up to 5 persons / EUR 95 for more than 5 persons.

Train station -> Apartment: EUR 45 up to 5 persons / EUR 60 for more than 5 persons.

If you do not see the taxi at the airport, it is mandatory to call him (the number will be communicated on the booking confirmation) to check what is going on. If you take another taxi without calling the driver, while he was there, the journey will be charged.

IMPORTANT: the booking must be made online on our website in your customer area (coming soon). For the moment, please send us an email with your booking reference at booking@parisaddress.com. Please, make sure that you have input correctly your arrival and departure information in the form.

3 - Other services: If you have other services to ask for, please let us know and we will do our best to satisfy you.

Minimum stay:

The minimum stay is one week. Subject to the agreement of the owner, we can accept lower rental durations (5 nights) if your rental period fits well into the availability calendar of the apartment or if your request is a last minute booking (less than 15 days befor the arrival date).