| Frequently asked questions |
| What happens when I arrive in Paris? |
| During the booking process, you will have informed us of your time of arrival (flight number, train number...). A member of Parisaddress will wait for you outside the building where the flat/apartment is located. He or she will show you the premises and ask for the outstanding payment. |
| What happens if I'm late? |
| When you confirmed your booking, we will have given you your contact's phone number. If you are late (problems with luggage, traffic jam...) try to give us a call. If you have given us your flight number, we can figure out the time of your arrival and we will then adjust the time of your appointment. |
| How can I pay the remainder of the rent? |
| We offer the following ways: |
| Before your arrival: |
| By Credit Card. |
| At your arrival |
| By cash |
| By travellers cheque (in Euros only) |
| Is a special insurance necessary? |
| You do not need to subscribe to an extra policy for the flat/apartment rented. Parisaddress has subscribed to AXA, a policy that covers civil responsibility related to the flat (fire, water, physical injuries etc). However, your personal belongings will not be covered in the event of a burglary. |
| I've come to Paris and the flat is occupied! |
| We've been running Parisaddress for a good ten years and it has never happened... but why not? In the event of it happening, Parisaddress promises to find you a flat/apartment equal or superior in quality to the one you intended to rent. In case we don't have any accommodation available, we would refund you 150% of the rent's total amount. |
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